
Wys_Em
I've really enjoyed playing this game since 11 years now it's just, it's still difficult connecting it to my Facebook, if I try, it just takes me back to the game after few minutes..so anytime I get a new phone all my progress disappears and I don't like that also I don't know if it's a new update but when I get hit in the game, I funny have the chance to redeem myself with the keys I have, it just goes straight to the screen that says play, again. please fix it..
154 people found this review helpful
Thanks for sticking with us, Wys_Em! We'd love to help you with those connection issues and in-game challenges. Please reach out to our support team at reviews@sybogames.com with details so we can assist you better. Your feedback means a lot!

Skylar Halbisen
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I love it! A couple problems though. One, when I watch ads to receive my rewards, the screen goes black, and I lose my progress if I'm running and I'm reviving myself. And 2, the game has too many ads and I don't feel like I should have to watch ads to just receive my daily rewards, the non-daily rewards I can watch ads for, that's fine. Another fun feature to add is where you're able to disable coins and everything on the track just like you can do with the music.
15,122 people found this review helpful
Thanks for sharing your love for the game! We acknowledge the black screen issue during ads and your concerns about ad frequency. Your feedback is truly valuable; please reach out to our support team at reviews@sybogames.com with details.

Emilio Lifonzo
Subway Surfers is a very OG game, and even in today's world, they are still really good, the ads aren't TOO bad and the gameplay is always smooth and addictive, I'm really good at the game, even the arcade version...lol... but yeah this game is keeping things strong and I applaud the people who made it and managing to keep things up to date, good job! I'll always love this game!
55 people found this review helpful
Thanks so much for your fantastic feedback, Emilio Lifonzo! It means a lot to us. If you have any detailed feedback or issues you’d like to share, please reach out to our support team at reviews@sybogames.com. We’re here to help and grow from your input!