Hello, we hope to have the opportunity to apologize for your discomfort.
Please get in touch with us through the in-game customer service system, and we will do our best to help you solve the problem.
Thank you for being so understanding, and we will strive to improve our service in the future!
"We're truly sorry for the inconvenience. Please contact our customer service(ninjasurvivors.cs@gmail.com) with the specifics to get help.
⌠Official Discord: https://discord.gg/ninjasurvivors"