
Ricky tung
totally regret to have bought tickets for my Paris trip from Headout. I have bought 2 adult and 2 children tickets for Louvre De Museum and Saine Cruise (5/8) but turn out only 1 adult ticket for Louvre and 2 tickets for Cruise are provided 1 day before the actual day, already too late for me to book tickets by other means. unhelpful operators. what's more? they did not refund and have charged my visa card twice, i.e. doubled the original amount, problem not resolved yet.
Hey Ricky,
I'm very sorry for the experience you've had with us. 😞While I do have your booking ID, I’d love to know more about the issue to help you as quickly as possible. I have also sent you an email with this request. I look forward to hearing back and helping you solve this!
Thank you for your patience! 💜
- Avi