UAE PASS

Absolutely disgraceful. App verification doesn't work at all. Then the app suggests physical kiosks to complete verification, none of those locations have kiosks, I tried 7! Why are you forcing residents to use something that doesn't work. Expect better from a system that's supposedly "fully digital and state of the art". If I could give it 0 stars I would. Oh a no point in calling 60051111 either. They've been saying the issue will be fixed in a week or two, for the last 3 months!

Scanning of ID or Passport for verification is not working. There is a green box and it goes back to the option screen without scanning. I need to get MOE stamp and this is what I'm stuck at. Please fix it asap.

EDIT --- the aap does not accept Egyptian mobile numbers. I changed to my KSA number and the profile was accepted. --- the app works up to the point where you input the OTP that you have received from them. The app says no it is the wrong OTP. Customer support told me to uninstall, reinstall, re-register from a different mobile number (that can be changed later) and without scanning passport. Again did not work. Now stuck and I have no idea how to get my papers stamped from the UAE Embassy.