
Philip 678
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the YCS mobile app seems to be updated in May 2025. but this new version keeps hanging. Another thing is there is 'new calendar' which is confusing. i want to continue using the 'current calender' but now it doesnt work. its there, but it doesnt display the data. if it used to work well, just leave it. Dont try to create new festures which breaks the whole app.
1 person found this review helpful
Agoda strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectation, and we want to make it right. We will look into this right away. Your patience is appreciated. Thank you.

Margareth
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The YCS Agoda app experience on Samsung Note 20 is frustrating. It now opens in a browser, making it less user-friendly. Replying to guest messages is harder, and checking prices on the extranet is no longer possible. The old in-app interface was much better and more efficient. Please bring back the previous version without the browser redirect.
6 people found this review helpful
Thank you for the review. We work hard to provide a stable application for our users. Please be informed that we have forwarded your feedback to the relevant team to see how we can improve your next experience.

ChunWei Lau
This is the worst app I've ever used. The previous version was already difficult to navigate, especially for allotment and replying to messages. After the update, it got even worse—I can't log in at all, and it constantly hangs or shows only white screens.
1 person found this review helpful
Agoda strives to provide the best partner service experience always. We are sorry to hear that we were unable to meet your expectations, and we want to make it right. We will investigate this right away. Your patience is appreciated. Thank you.