
Tim Jackson
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controls and options are put in the least intuitive places, seemingly to give you the least control over the earbuds features as possible. Want to control the noise canceling? Tell us what you want then we will do it for you. it's infantalizing. An option to simply manually control the earbuds would be ideal. Some of us know what we want and what we are doing.
2 people found this review helpful
Jabra by GN Hearing A/S
May 13, 2025
Hello Tim Jackson - Thank you for posting your review. We are sorry to learn that you are not satisfied with the Jabra Sound+ app. We will bring your suggestions to the attention of our Product Development Team for review. Let us know if you have any questions. You can find contact information at https://bit.ly/3EThuYN and we are happy to help.

AlexKHD
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Good app, but I would appreciate if you could set different options for mono earbud control (If one is connected then you could control it with different settings (play/pause/etc.), cuz rn you can only set controls for dual mode). The low stars I am giving cuz the app keeps crashing if there is no earbud connected when opening it. If you connect it beforehand then no problem, but when you disconnect while in app, it also crashes. OS: MIUI 14.0.7, I just now sent crash logs to support.
Jabra by GN Hearing A/S
June 2, 2025
Hello AlexKHD - Thank you for writing a review. We appreciate you sharing some feedback about settings and control changes. We will pass this along. We are sorry to hear that the Sound+ application keeps crashing on you. We recommend contacting our Product Support Team: https://bit.ly/2xbNtEb. We are always here to help.

Liam Larmour
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Second review of this, 3 yrs later. Bought a pair of 85t earbuds. I can pair them to my personal Samsung S20 Ultra and my work iPhone, both on lates software versions. can I pair them to the Sound+ app? No. keeps asking me to search for them on the list, then when I select it asks me to open Bluetooth etc or it the searches for a connection. But never finds them. I've reinstalled multiple times, turned phone off, unpaired etc but nothing. Buds don't seem to reset either despite trying. Not happy
5 people found this review helpful
Jabra by GN Hearing A/S
May 2, 2025
Hello, Liam - Thank you for your second review of the Jabra Sound+ app. We are sorry that you are having these challenges and encourage you to update your Sound+ to the latest version available. Contact our Support Team if you continue to have any questions: https://bit.ly/4iCFRf9. We are here for you and more than happy to help!